【2021 IRONMAN Taiwan 澎湖國際鐵人三項賽】– 賽事延期公告暨住宿交通退票辦法

【2021 IRONMAN Taiwan 澎湖國際鐵人三項賽】– 賽事延期公告暨住宿交通退票辦法

鑒於全球新冠肺炎疫情持續升溫,依據中央疫情指揮中心和澎湖縣政府針對大型活動延辦或取消的指示,LAVA台灣鐵人公司和IRONMAN 總部經過審慎的評估和討論後,很遺憾地宣布2021 IRONMAN Taiwan無法如期舉行
我們正努力協調延賽日期,一有相關訊息或更新狀況,我們將立即通知選手。請持續關注我們的賽事網頁和粉絲專頁以獲得最新消息。
 
如有任何問題,歡迎來信至taiwan@ironman.com
 
我們深知選手對於賽事的期待,因此我們也一直致力於為選手創造更好的賽事體驗。希望選手能理解賽事延期是因當下疫情狀況和選手健康為最重要考量,期待未來疫情趨緩,並在符合健康安全規範之下,能再與選手們於賽場上相聚。
 
While our team had continued its preparations for a great 2021 IRONMAN Taiwan triathlon on March 21, we regret to inform you that the event cannot take place as originally scheduled based upon the guidelines and precautions as mandated by the Penghu County Government in relation to the ongoing COVID-19 pandemic. We are working diligently to secure a new race date and all potential options and further event updates will be communicated as soon as additional relevant information and details emerge. Athletes that are registered for the event will receive an email with further details or may contact taiwan@ironman.com for further assistance.
 
We share in the disappointment and thank our athletes for their patience and understanding as we work to welcome them back with an exceptional race experience. Our team will continue to work hard developing and refining operational plans in a manner consistent with local community objectives and within the guidelines and recommendations set by public health entities as it relates to COVID-19.
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【 機票退票辦法 】
1. 適用對象:原定2021年3月18日~3月23日舉辦之「IRONMAN Taiwan」,活動參賽者及陪同者。
2. 華信退票申請期限:2021年3月3日至2021年3月7日(含)。
3. 立榮退票申請期限:即日起至2021年3月15日(含)。
4. 旅客必須提供參賽證明,陪同者請附陪同選手之證明,於上述申請期限內辦理退票,得以免扣退票手續費辦理。
  • 限賽事期間內有效之票券,不得更改行程,僅受理持證明文件辦理免收手續費退票。
  • 透過旅行社購買之機票,請依原開票旅行社規定,並洽原售票處辦理。
如有其他票務問題,請聯絡各航空公司:
  • 華信航空請以電子郵件 service@mandarin-airlines.com或撥電話 412-8008 (手機請先撥02) 聯絡,服務時間:週一至週五:08:00~18:00;例假日:08:00~17:00。
  • 立榮航空請撥電話+886-2-25086999,服務時間:週一至週日、例假日:08:30~17:30。
 
2021 IRONMAN Taiwan triathlon on March 21 cannot take place as originally scheduled based upon the guidelines and precautions as mandated by the Penghu County Government in relation to the ongoing COVID-19 pandemic. In an effort to assist you, athletes who hold valid Mandarin Airlines/UNI Airways tickets to Penghu can be performed without imposing any refund charge/penalty.
 
【Ticket Handling Guideline for IRONMAN Taiwan Athletes/Companions】
1. Eligibility: Athletes/companions of IRONMAN Taiwan holding valid tickets with confirmed booking to Penghu on Mandarin Airlines/UNI Airways flights between 18 March and 23 March 2021.
2. Mandarin Airlines Application Date: 3 March 2021 – 7 March 2021
3. UNI Airways Application Date: Before 15 March 2021
4. Applicants have to present and submit participation proof before the application date. Late application will not be accepted.
  • Ticket refund charge can be waived only for the tickets purchased during event date with IRONMAN Taiwan participation proof.
  • Tickets purchased from travel agencies should refer to the original issuing travel agent.
If you have any ticketing questions, please contact the airlines with the information below:
  • Mandarin Airlines: service@mandarin-airlines.com /International and domestic routes 412-8008, mobile please dial 02-4128008. Business hours: 08:00~18:00 on weekdays, 08:00~17:00 on holidays.
  • UNI Airways: Please dial +886-2-25086999. Business hours: 08:30~17:30 on Monday ~ Sunday and Holidays.

【 飯店/單車觔斗雲退費辦法 】

請直接去電IRONMAN Taiwan配合之飯店/單車觔斗雲告知為選手即可全額退費。

Please contact IRONMAN Taiwan collaborated hotels/bike shipping company (Cloud for Cycle) for cancellation and refund. IRONMAN Taiwan athletes are entitled to have full refund.